Vallen, Fort McMurray

Vallen, Fort McMurray

May 20, 2016

Information Update 

Fort McMurray Fires and Vallen Support for Your Business

Sent to all Vallen Fort McMurray Customers

Conditions have improved enough in Fort McMurray to allow select shipping to customers at the Oil Sands facilities. 

We have made specific arrangements to ship your orders via Fort McKay Logistics.  Details for shipments will be provided through our CSR team while facilitating your orders.

Shipping arrangements for customers working on infrastructure and remediation within the City of Fort McMurray will being managed direct with you.  This allows us to determine the best method to move your product direct to you.

Vallen will continue to use its Edmonton based Distribution Center as the shipping center for Fort McMurray customers.  We can accept orders from you via email, fax, phone, Eleknet online ordering or EDI. 

Our local Fort McMurray phone number (780-743-4336), has been transferred to the Sales Desk at the Edmonton Distribution Center and our team is ready to manage your needs.  You can also reach out to the sales desk at 1-877-490-2711 or via email at  The fax number (780-791-6512) is also moved to Edmonton.

In the interim, if you have any questions or require specific support, please reach out to your local Territory Manager at their cell phone numbers below or to 780-468-3366 and ask to be directed to the appropriate staff member.

Tim Donovan              780-881-0037

Josh Ash                     780-713-7945

Don Muxlow                780-742-4437

Pierce Peck                 780-742-4305


We will provide updates to you as this emergency continues to develop.


Rod Smith

Vice President Sales

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