Vallen Fort McMurray Customer Support

May 30, 2016


Information Update


Fort McMurray Fires and Vallen Support for Your Business


Sent to all Vallen Fort McMurray Customers:


With the improvements in the fire conditions in Fort McMurray, we are preparing to the re-opening of our branch.  Our staff and our customers are certainly looking forward to returning home, working through clean-up efforts and getting their lives back to a “normal” condition.  Clearly though, there is much to be done in the coming weeks as we all begin working through the process. 

Based on current conditions in Fort McMurray, we anticipate having the branch open during the week of June 6th. 

Our Product Management team is currently building out cleaning kits, which will contain the products required to get both commercial and residential clean up underway.  Details will be posted on our website at .

Shipping to customers who have been able to work in the Fort McMurray market, from our Edmonton Distribution Center has been very successful.  We will continue to operate in this manner for as long as required. 

Our local Fort McMurray phone number (780-743-4336), has been transferred to the Sales Desk at the Edmonton Distribution Center and our team is ready to manage your needs.  You can also reach out to the sales desk at 1-877-490-2711 or via email at  The fax number (780-791-6512) is also moved to Edmonton.

If you have any questions or require specific support, please reach out to your local Territory Manager at their cell phone numbers below or to 780-468-3366 and ask to be directed to the appropriate staff member.

Tim Donovan   -          780-881-0037

Josh Ash                     780-713-7945

Don Muxlow                780-742-4437

Pierce Peck                 780-742-4305


We will continue to provide updates to you in the coming weeks.



Rod Smith

Vice President Sales


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